SaaS Open-Source Tecchnology Client is looking for a Solutions Engineer with 3+ years of direct, enterprise SE experience or 5+ years of total experience to play a critical role in acquiring and growing new customers. Reporting to the Chief Revenue Officer, the Solutions Engineer will actively drive the technical aspects of our Enterprise sales cycle and will work in tandem with Sales as a trusted advisor and product advocate for the company’s offerings.

• Collaborate with Sales to design and implement account specific strategies, qualify prospects for technical fit, and improve win rates.
• Champion the technical positioning of NetBox Cloud during customer engagements, educate customers and prospects on NetBox Labs solutions, and run technical product demonstrations and Proofs of Concept.
• Analyze and understand customer and prospect technical environments, use cases, requirements, and challenges.
• Translate technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategy in conjunction with Sales.
• Design, set success criteria, and run “playbooks” and proofs-of-concept to drive the technical win with prospects.
• Continually act as a liaison and voice of the customer among product development, marketing, sales, and delivery teams and provide strong, well thought out prospect and customer technical feedback to the product team
• Stay up-to-speed on new product features, complementary tools, and competitor solutions.
• Assist customer success and product teams with post-sales troubleshooting and account expansion as needed.
• Travel as needed (mostly in the US, 25% or less).

• Experience being part of a team that has sold enterprise SaaS or Open Source SaaS offerings to Network Engineering teams, Network Management teams, or other technical Enterprise buyers
• Experience running, implementing, or integrating tools in a NetBox environment
• Experience programming in Python or related languages is a big plus
• 2+ years of experience working in a fast paced startup environment
• Ability to discuss and explain complicated technical topics in a clear and easy to understand manner
• Good project management skills, follow up, attention to detail - particularly with regard to running the technical aspects of a complex, enterprise sales engagement
• Self Starter, and finisher; ability to work independently, take ownership, and move rapidly toward successful conclusion of enterprise deals
• Strong presentation, written, and verbal communication skills
• Experience with Hubspot or a similar CRM/sales automation program