Senior Director - Client Relations, Public Affairs

Job Locations US-VA-Arlington
Posted Date 3 weeks ago(9/7/2022 4:58 PM)
# of Openings
Public Relations


Tunnl is a nimble, rapidly growing company. We understand the necessity of timely and accurate data powering our client’s brand and advocacy needs. Our proprietary, data-driven platform is designed to create, connect, and influence
the audiences that matter most across the social media, digital, advanced TV, and linear TV spectrum.
• We strive daily to deliver innovative solutions to the active and emerging challenges our clients face.
• We believe being highly collaborative and responsive is critical to any working relationship with our clients. We will never waiver in being a trusted and committed partner in the work we do.
• We put a premium on recruiting highly talented and skilled team members. Our clients can trust they are getting the best products and service on the market


Job Description
Tunnl is looking for a Senior Director of Client Relations, Public Affairs to manage a portfolio of public affairs clients. This DC-based position reports to the senior leadership team. We are seeking someone with public relations or issue advocacy experience to join the Client Relations team to provide support of, and training on, the Tunnl suite of products, which include media analytics and microtargeting capabilities. The role requires a high degree of understanding of the public affairs ecosystem as well as time management and prioritization skills.


• Managing a roster of public affairs clients with customer first approach
• Day-to-day execution of onboarding clients, training client users on Tunnl products, conducting ad hoc analyses and providing strategic advice as a trusted advisor
• Working with the Engineering and Data Science teams to prioritize and fulfill client requests
• Working in our Arlington, Virginia office and traveling when required to attend client meetings as a strategic partner
• Collaborating with the Revenue team to ensure client retention and identify additional opportunities
• Collaborating with the senior leadership team to assess client success strategies and continually improve best practices for client relations team


• Bachelor’s Degree
• Five or more years paid experience in public affairs or issue advocacy role(s)
• Proficiency with Microsoft Office
• Experience in survey research or a demonstrably strong understanding of survey research methodology


Preferred Qualifications:
• Experience with Tableau and other BI software 
• Proficiency in Alteryx, SPSS or other data analytics software
• Knowledge of the media buying and/or digital buying ecosystem

*Please note, no visa sponsorship is available for this position


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