Boston University, in partnership with a contract services company, is looking for a Vice President of Operations, Dining Servivces to join their growing team.
Reporting to the Regional Vice President (RVP), the Vice President of Operations (VPO) at Boston University will lead one of the largest collegiate food and beverage operations in the country. BU Dining serves approximately six million meals annually and provides students, faculty and staff with an enormous variety of choices which include:
- Four residential dining rooms, each with its own unique look, feel, and menu.
- 22 retail outlets, including three Starbucks, Dunkin’ Donuts, Subway, and grocery/convenience stores.
- The GSU Food Hall, with 11 different restaurant stations.
- The BU Pub, catering to faculty, staff, and students over 21.
- The BU Club offering faculty and staff dining.
- Catering on the Charles, the on-campus provider for all VIP events, departments, and student groups.
- Three late night dining options including Bay State Underground, on the lower level of Marciano Commons, serving comfort foods and open late.
The successful candidate will demonstrate the capacity to serve as a thought leader to keep the overall dining program at the forefront of trends and best practices and will:
- Possess a track record of progressive leadership skills—both within areas directly relevant to BU Dining and the broader institution—and the ability to influence and manage strategic and organizational change.
- Work in partnership with the client and management team, providing daily operational oversight and strategic advice and expertise in all things related to dining.
- Have strong human resource and financial management skills with full P&L responsibility.
- Have strong culinary skills with a focus on training and execution.
- Possess an ability to build social capital and develop critical relationships throughout the University.
- Bring a strong business sense and entrepreneurial skill set to the position.
- Maintain a competitive outlook, constantly scanning for trends and evolving preferences that impact campus dining and student satisfaction.
- Possess an understanding of organizational dynamics with an ability to build, retain and recruit a diverse and inclusive management team (60 managers & 600+ full and part-time employees and nearly 600 student workers) that empowers staff to reach personal and professional goals through a supportive work environment.
- Focus on positive employee relations, succession planning and professional development.
- Demonstrate knowledge of facilities management, including maintenance/housekeeping services, capital planning and renovations.
- Demonstrate a high level of personal energy, professional ethics, and integrity.