Director of People and Culture

Job Locations US-VA-Alexandria
Posted Date 1 month ago(12/22/2021 3:27 PM)
# of Openings
Human Resources


We believe that with great people and a great culture you win. Without them you lose. As simple as that. But it’s also hard, complicated work, requiring strategy, planning, and teamwork. That’s why we have created a new Senior-level position to lead our efforts in this area. The job reports directly to ownership as indication of the importance we attach to it.




The Director of People & Culture of Alexandria Restaurant Partners is responsible for short and long term planning and management of the Human Resources function, including:


· Facilitating the hiring and retention of exceptional talent as well as driving new ARP restaurants opening HR processes, team engagement, learning and development, and talent management.

· Working with the Owners and Director of Operations to manage performance, disciplinary action and compliance initiatives, and to oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws.

· Building positive and effective working relationships with restaurants and their teams in order to drive development, effectiveness, engagement and retention in line with the needs of the business



· Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement, time-to-hire metrics, and company turnover goals.

· Plans future recruitment strategies for the attainment of qualified personnel according to ARP needs, with a special emphasis on developing internal talent.

· Select and manage an appropriate Applicant Tracking System



· Develop, direct and oversee overall recruitment and hiring activities and strategies for all positions. Personally manage corp and GM hires, use outside recruiters for other management hires and overseeing 2 people internally for hourly positions.

· Develop job descriptions, prepare job postings, check application forms, screen and select candidates

· Conduct wage/salary/benefit surveys of the local market and recommend enhancements of the current compensation plan.

· Support and uphold ARP culture concerning hiring, employee relations, and supervision.

· Coordinates and monitors new hire orientation.



· Develop, maintain and coordinate training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Supervise full-time training manager in these efforts.

· Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel.



· Facilitate a culture of commitment to the company's values, standards, operating philosophies and overall business strategy

· Monitor and assess employee morale and develop strategies to enhance overall employee satisfaction

· Directly facilitate, in conjunction with ARP restaurants Directors and general managers, open employee communication.

· Respond in courteous, professional and rapid manner in order to resolve all employee conflict.

· Conduct Exit Interviews and use the information gathered to continue to cultivate a positive and professional workplace.




· Maintain and ensure adherence of all policies, procedures and standards.

· Coordinate staff review and appraisal programs company-wide

· Supervise, direct, coordinate and influence staff in order to maintain high service standards.

· Update employee handbooks.




· Monitor ARP restaurants compliance with all applicable federal, state and local laws.

· Maintain accurate employee records that comply with all applicable federal, state and local laws.




· Prepare and maintain operating budget for HR functions

· In close collaboration with the ownership; maintain and administer employment, wage and salary

· Participate in the budget process as it relates to staffing and compensation.

· Monitor staff turnover and recommend changes and improvements.




· Manage the corporate website, ARP “first touch”


  • Bachelors Degree preferred 
  • Minimum of 5 years of experience
  • HR experience in Hospitality industry highly preferred


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